We're Here to Help.
Whether you are preparing for an IBACTP® certification, managing an existing credential, coordinating a corporate cohort, exploring a university partnership, or applying to become an Affiliate Training Partner, the IBACTP® Support Center is your central point of contact.
How Can We Help?
Choose a support area and we'll help you find the right path.
Certification Support
Applications, eligibility, certification status, recertification and more.
Exam & Assessment
Scheduling, testing access, policies, retakes and results.
Training Support
Self-paced and instructor-led training, enrollment and access.
Credentials & Badges
Digital certificates, digital badges, credential records and verification.
Corporate Support
Workforce training, group registrations and corporate programs.
University Support
Academic partnerships, student programs and institutional engagement.
Training Partner Support
Affiliate Training Partner applications, onboarding and partner support.
Technical Support
Account access, platform issues and technical assistance.
Connect With the Right Team
We're here to support your certification, training, partnership, membership and general inquiries.
122 W John Carpenter Fwy.
Suite 325
Irving, TX 75039
United States
Suite 325
Irving, TX 75039
United States
Submit a Support Request
Our global desk handles candidate, partner, university and enterprise inquiries.