IBACTP® — International Board of AI, Cybersecurity & Technology Professionals
Digital Credentials

Credentials & Badges
Access, Verify and Share Your Professional Achievement

IBACTP® Credential Support assists certified professionals with digital certificates, digital badges, credential records, verification, and credential-related corrections.

Credential Support Includes

Comprehensive advisory, operations, and guidance provided across the lifecycle.

  • Digital certificate access
  • Digital badge access
  • Badge activation
  • Credential verification
  • Credential-sharing guidance
  • Verification links
  • Credential status
  • Name corrections
  • Incorrect credential information
  • Credential record questions
  • Employer verification assistance
  • Recertification and credential maintenance

Credential Verification

Employers, universities, clients, government institutions, and other stakeholders may use the applicable official IBACTP® credential-verification process to confirm certification information.

Credential verification may confirm applicable information such as:

  • Credential holder's name
  • Certification designation
  • Credential status
  • Issue information
  • Credential validity

Need a Credential Correction?

Please provide the following information to update or correct your record:

  • 01 Full name
  • 02 Registered email
  • 03 Certification designation
  • 04 Credential/reference number, if available
  • 05 Description of the requested correction
  • 06 Supporting documentation where necessary
Dedicated Support Mailbox

Phone Inquiries

Contact IBACTP® by phone for general administrative, certification, and organizational inquiries:

972-860-1580
Routing Matrix

NEED HELP CHOOSING THE RIGHT SUPPORT AREA?

To ensure rapid resolution and direct dispatch, IBACTP® operates two dedicated communication channels. Choose the appropriate desk below:

Certification, Exam or Credential Question?

Use this channel for certification applications, examinations, assessments, certification results, digital credentials, verification, recertification, and certification-related appeals.

certification@ibactp.org →

Training, Corporate, University, Partner or Technical Question?

Use this channel for training, corporate programs, universities, Affiliate Training Partners, student support, invoices, payments, technical assistance, and general administrative inquiries.

admin@ibactp.org →

Direct Desk • Credentials & Badges

Direct channel: certification@ibactp.orgPriority queue

Avg. Reply: < 4 Hours
1 Contact Information Step 1 of 3
2 Topic & Inquiry Requirements Step 2 of 3
3 Response Channel & Consent Step 3 of 3